Wednesday, May 20, 2009

Registration and Contact Bugs Fixed

A bug in the email system was preventing users with hotmail.com, live.com, and some other email addresses (possibly aol.com and msn.com) from receiving emails from The Card Reading. This prevented users with these email hosts from registering, since registration must be confirmed by clicking a link in an email sent by The Card Reading. Users with these email hosts were not receiving these emails. It looks like only 17 users were affected by this registration problem. I'll be contacting them by separate email to confirm their registrations and activate their accounts.

This bug has been fixed.

This problem also affected shared readings, since a link to the shared reading is emailed to the recipient, and if the recipient had one of the affected email hosts, that email was never received. So if you shared a reading with someone who says they never received the email, try sharing the reading again. They should receive it now.

Unfortunately, at the same time a typo in the feedback/tech support contact pages prevented nonmembers from sending tech support requests and feedback/suggestions. So anyone who tried to register and also tried to submit a support request was unable to. The number of people affected by this problem is not known, but the problem may have existed since late March, so it could be a lot of people. This problem has also been fixed, and I apologize for the inconvenience and frustration this may have caused.

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